We work very hard to provide the finest, most effective and realistic self-defense instructional training materials available. We want our customers to be completely satisfied and offer a 14 day Money Back Guarantee:
1. We will give a full refund for all unopened DVDs in their original, intact shrink wrapping (shipping not included).
2. We will give a full refund minus a 10% restocking fee for all opened DVDs (shipping not included).
3. We will replace at no charge any DVD that will not play properly after we receive the defective DVD back at our office.